Refund Policy

If you are not satisfied with your purchase for any reason, you may request a full refund within 14 days of your purchase date. No questions asked. No conditions. No exceptions.

This applies to all plans: Once Core (₱1,499), Once Pro (₱2,350), and Once AI Careers (₱3,950).

To request a refund, simply email us at hello@onceph.com within 14 days of your purchase. Include your name and the email address associated with your account.

That is all we need. You do not need to provide a reason.

Once a refund is requested, it will be processed within 5 to 10 business days and returned to your original payment method. The exact timing may vary depending on your bank or payment provider.

Upon refund, your access to the paid content will be revoked.

The Once assessment is completely free. You can take the assessment, explore your results, and decide whether the full program is right for you, with no payment required and no obligation.

If you have any questions about this policy or need assistance, reach out to us at hello@onceph.com.